Terms of Use

Terms of Use (“Terms’)

  • Please read these Terms of Use (“Terms”. “Terms of Use”) carefully before using the E-Franchise Market website (the “Online Platform”) operated by E-Franchise Market (“us”, “we”, or “our’).
  • Your access to and use of this online platform is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all Sellers, participants, visitors, sponsors and others who gain access or use the Online Platform.
  • By accessing or using the Online Platform you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Online Platform


  • E-Franchise Market provides a web-based online platform service where consumers and industry businesses can research, locate and shop for various dental products consisting of products ranging from worldwide suppliers, wide range of prices and different brands to respond to Buyers needs.
  • The main purpose of this online platform is to provide an easy access to all users of the healthcare industry to a variety of dental products, services and allied facilities, The products displayed on the platform are introduced by third parties which have an inclination of doing commerce within the dental industry with its global peers and business networks.

Accounts and Registration

  • You can browse products without registering, but in order to purchase any product you must register for an account. When you register for an account, you may be required to provide us with some information about yourself, such as your email address or other contact information, your industry, your product, its availability among others. You agree that the information you provide to us is accurate and that you will keep it accurate and up-to-date at all times. When you register, you will be asked to create a password. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account. If you have reason to believe that your account is no longer secure, then you must immediately notify us at contact@e-franchise.market


  • The usage of the Website Online Platform and/or Web Portal is restricted to those above 18 years of age or who are in a position so as to be fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms & Conditions, and to abide by and comply with these Terms & Conditions.
  • You are solely responsible for protecting the confidentiality of your username and password and any activity under the account will be deemed to have been done by you. In the case that you provide us with false and inaccurate details, we hold the rights to suspend your account and/or terminate this Agreement without being held liable for the same.
  • You are solely responsible for the personal information, and other related/required data you provide on the Online Platform and/or the Web Portal.
  • User discretion is advised while submitting and/or uploading your required personal information on the specified secured place on the platform and/or the Web Portal. This information shall include user's details including contact details, card holder name and other relevant details.
  • If the information provided by you is false/deceptive/inaccurate or misleading, we reserve the right to delete your account without assuming any liability whatsoever.


  • We may terminate or suspend access to your Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
  • All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations liability.
  • The following terms and conditions govern all the transactions with respect to the access and usage of E-Franchise Market through the Online Platform, the Web Portal and/or through its authorised third-party websites. These Terms & Conditions form an integral part of E-Franchise Market and anything that is directly related to the E-Franchise Market including and unlimited to all the promotional platforms i.e. prints, digitals, online and other related platforms.
  • The users are advised to make independent assessment in respect of the product quality, fitness of purpose, accuracy, usefulness and/or suitability prior to making any decision.
  • For the purpose of these Terms & Conditions, wherever the context so require the terms:
    1. 'user' / 'you' / 'your' hereafter refers to the user both registered and unregistered who is using and/or browsing through the Online Platform, its Web Portal and/or through its authorised third-party websites.
    2. 'E-Franchise Market ' or 'services' hereafter refers to the Online Platform using audio, visual and proprietary data communications through Online Platform and/or Web Portal.
  • By using, browsing, accessing the Online Platform the and/or the Web Portal, you are bound by these Terms & Conditions and any other terms or policies (which may be amended from time to time) as decided and published by E-FranchiseMarket. Any services provided by the Online Platform and/or Web Portal which do not require registration do not absolve you of the contractual relationship established by these Terms of Use.
  • The Terms of Use herein form an agreement. Please read this Terms of Use carefully and if you are not agreeable to any terms and condition please do not proceed further. By clicking on “I Agree” and proceeding further you signify that you read through, understood and accepted aforementioned Terms & Conditions. You must agree to the above terms and conditions in order to avail the services through the website. If you have any queries or need any clarification or assistance, please contact us at contact@e-franchise.market
  • E-Franchise Market may at any time, without any prior notification to its Users, modify these Terms of Use. Please review the latest version of the Terms and Conditions before proceeding to avail the service of E-Franchise Market. If you continue to use the service, it shall be deemed that you agree and abide by the modified terms and conditions

Using the Platform

  • Access to the Platform is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on the platform or any part of the platform without notice. We will not be liable or responsible if for any reason the platform is unavailable at any time or for any period.
  • The information, product and services on the platform are not intended to amount to an advice on which decision should be made by the user. As such, we disclaim all liability and responsibility arising from any reliance placed on such information and materials by any visitor to the platform, or by any person who may be informed of any of its content.
  • You may view (and, where applicable, listen to) the content and applications available on the platform for your own private non-commercial use. You must not use or allow others to access or use, all or any part of our platform or its available contents and/or applications on it for commercial purposes without our permission. Use of all or any part of our platform or the contents and/or applications on it for commercial purposes shall be subject to separate terms and conditions and may be subject to charges.
  • You may occasionally print individual webpages from the platform for your private non-commercial use, provided that such printing is not substantial or systematic and our trademarks, copyright notices and trademark notices are not removed.
  • From time to time we may restrict access to some parts of the Online Platform or the entire platform to users who have registered with us. Registered users may customise some of their product features to create personalised areas within the platform for their private non-commercial /commercial use. Users must not otherwise alter, adapt reverse engineer any part of the platform.
  • Unless otherwise stated in these Terms of Use, you must not (whether directly or indirectly):

    1. distribute, transmit, syndicate, sell or offer to sell or otherwise make available all or any part of the platform or any content, files, feeds or data from the platform, whether publicly available or not; or
    2. copy, download, or store any content, files, feeds or data from the platform, whether publicly available or not, to make or populate a database or publication of any kind whatsoever, provided
    3. You may only play video or audio files using the media player on the Platform or on the website of one of our licensees who is displaying such material with our authorisation
    4. Users should be aware that content and resources may be removed from the Platform with or without notice at any time and we accept no responsibility or liability for any reliance by the user on the continued availability of any content or resources on the platform


  • INDEX Conferences and Exhibitions Organization Est. has the sole discretion to oversee the business transactions taking place on the E-Franchise Market Online Platform.

Data Protection and Use

  • E-Franchise Market shall, in providing the Platform set out in these Terms of Use, comply with and all applicable laws and its Privacy Policy relating to the privacy and security of the any personal data (“Data”) and such document may be amended from time to time by INDEX in its sole discretion.
  • The User agrees to process the Data in accordance with these Terms of Use, the Privacy Policy and any lawful instructions reasonably given by INDEX from time to time.
  • User shall take appropriate technical and organisational measures against unauthorised or unlawful processing of the Data or its accidental loss, destruction or damage.
  • In the course of providing the Platform, INDEX collects data about the User. This data is used to deliver and improve the Platform and the services set out in these Terms of Use. In addition, where this data is, or can be converted into, anonymised data, INDEX may use such anonymised data for other purposes including but not limited to analytics and benchmarking. For the avoidance of doubt, INDEX will not disclose any data obtained under these Terms of Use which is not anonymised to any third party, as required by law, or to parties involved in the fulfilment of INDEX’s obligations under these Terms of Use.

User Content

  • a. User Content and Limited License Grant to E-Franchise Market and to Other Users.

  • b. User Content Representations and Warranties

  • c. User Content Disclaimer

    • Certain features of the Platform may permit users to upload content to the Service (“User Content”) and to publish User Content on the Service. You retain copyright and any other proprietary rights that you may hold in the User Content that you post to the Service. By posting or publishing User Content, you grant E-Franchise Market a worldwide, non-exclusive, royalty-free, fully paid right and license (with the right to sublicense) to host, store, transfer, display, perform, reproduce, modify for the purpose of formatting for display, and distribute your User Content, in whole or in part, in any media formats and through any media channels now known or hereafter developed.
    • You are solely responsible for your User Content and the consequences of posting or publishing User Content. By posting or publishing User Content, you represent and warrant that:
      1. you are the creator and owner of the User Content, or have the necessary licenses, rights, consents, and permissions to authorise E-Franchise Market and users of the Service to use and distribute /sell your User Content as necessary to exercise the licenses granted by you in this section, in the manner contemplated by E-Franchise Market, the Online Platform, and these Terms; and
      2. your User Content, and the use of your User Content as contemplated by these Terms, does not and will not:
        • infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
        • slander, defame, libel, or invade the right of privacy, publicity or other property rights of any other person; or
        • cause E-Franchise Market to violate any law or regulation.
    • We are under no obligation to edit or control User Content that you or other users post or publish, and will not be in any way responsible or liable for User Content. E-Franchise Market may, however, at any time and without prior notice, screen, remove, edit, or block any User Content that in our sole judgment violates these Terms of Use or is otherwise objectionable. You understand that when using the Service you will be exposed to User Content from a variety of sources and acknowledge that User Content may be inaccurate, offensive, indecent, or objectionable. You agree to waive, and do waive, any legal or equitable right or remedy you have or may have against E-Franchise Market with respect to User Content. We expressly disclaim any and all liability in connection with User Content. If notified by a user or content owner that User Content allegedly does not conform to these Terms, we may investigate the allegation and determine in our sole discretion whether to remove the User Content, which we reserve the right to do at any time and without notice. For clarity, E-Franchise Market does not permit copyright-infringing activities on the Online Platform.

Ownership; Proprietary Rights

  • The Online Platform is owned and operated by E-Franchise Market. The visual interfaces, graphics, design, compilation, information, data, computer codes (including source code or object code), products and its specifications, software, services, and all other elements of the Online Platform (“Materials”) provided by E-Franchise Market are protected by intellectual property and other laws. All Materials included on the online platform are the property of E-Franchise Market or our third-party licensors. Except as expressly authorised by E-Franchise Market, you may not make use of the Materials. E-Franchiase  Market reserves all rights to the Materials not granted expressly in these Terms. E-Franchise Market owns and where applicable the license for the Website and the Web Portal /online platform as well the intellectual property contained thereon including all programs, processes, designs, software, technologies, trademark, trade names, inventions and materials therein. You shall not use the content available on the Website or the Web Portal /online platform without our prior written permission.
  • E-Franchise Market uses "Cookies". Cookies are small data files on the Website and/or the Web Portal on your web browser. These are used for the purpose of storing your preferences previous activities browsing activities, profiling and tracking behaviour on this Website. By visiting the Website and/or Web Portal you acknowledge, accept and expressly authorise the E-Franchise Market for the placement of Cookies on your web browser.

License to Use the Online Platform

  1. Subject to the compliance with the terms and conditions of this Agreement, E-Franchise Market hereby grants to the User a non-exclusive, non-transferable right to use the Platform solely for the displayed approved goods and/or products by UAE law.
  2. In using the Platform, the User agrees at all times to comply with the Terms of Use

Linking Policy.

  • If you would like to link to this online platform, or any other website provided herein, you must comply with the following:
    1. Do not incorporate any Site Content, or content from any other E-Franchise Market Platform, into your website. You may only link to this Platform, or any other E-Franchise Market site, by providing an underlined, textual link from your Web site to the home page of that E-Franchise Market site (an “Authorised Link”). For example, www.market.index.ae is the only Authorised Link to E-Franchise Market’s online platform. “Home Page” means the introductory or main web page of a Web site, typically serving as a table of contents for the site. No other link to any E-Franchise Market platform is permitted without the express, prior written approval of E-Franchise Market.
    2. You may not present an Authorised Link to any E-Franchise Market home page in a manner that suggests E-Franchise Market has any relationship or affiliation with your site or endorses your site, products or services.
    3. Your site must not present false information about E-Franchise Market, its products or services.
    4. You may not use any of E-Franchise Market's names, logos, designs, slogans, trademarks or service marks or any other words or codes identifying any E-Franchise Market platform in any "metatag" or other information used by search engines or other information location tools to identify and select sites, without E-Franchisee 's express, prior written permission for a particular use.
    5. Your site must not contain content that could be construed as distasteful, offensive or controversial.
    6. E-Franchise Market prohibits unauthorised links to its Web sites and the framing of any information contained on its sites, or any portion of its sites, without the express, prior written approval of E-Franchise Market. Furthermore, you may not archive, cache, or mirror any E-Franchise Market Web page or portions of a Web page. E-Franchise Market reserves the right to disable any unauthorised links or frames. E-Franchise Market hereby disclaims all liability for any material on other Web sites that may contain links to this Site.
    7. If you would like to use, reprint, frame, or redistribute any content on any E-Franchise Market platform other than as permitted herein, you must request permission from E-Franchise Market by writing to contact@e-franchise.market. Please include: (a) your name, e-mail address, and telephone number; (b) the name of your company; (c) the Web site address(es) where the proposed use will occur; and (d) specific details about the contemplated linking or framing activities, including the content or Web page(s) of this Web site which you would like to use

Disclaimer & Limitation of Liability

  • The Website and/or the Web Portal, services and other materials and content available through the service are provided by this Website and/or the Web Portal is on an "as is" basis without warranty of any kind, either express or implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, we make no warranty that:
    1. your requirements will be met or that services provided will be uninterrupted, timely, secure or error-free;
    2. materials, information obtained and results will be effective, accurate or reliable;
    3. any errors or defects in the Online platform and/or the Web Portal, services or other materials will be corrected.
  • E-Franchise Market will have no liability related to user content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. We also disclaim all liability with respect to the misuse, loss, modification or unavailability of any user content.
  • In no event shall the E-Franchise Market be liable for any direct, indirect, punitive, incidental, special or consequential damages or any damages whatsoever including without limitations, damages for loss of use, data or profits, arising out of or in any way connected with the use of the E-Franchise Market services.
  • Your rights and obligations under these terms and conditions may not be assigned either in part or in whole without prior written consent from E-Franchise Market. However, E-Franchise Market reserves the right to assign its obligations and rights under these terms and conditions. Any delay or failure on our part to take action against any breach of these terms and conditions by individuals does not constitute a waiver of any kind of our rights, now and in the future, under this Agreement.